VoIP, or Voice Over Internet Protocol, is the technology that turns your analog voice into digital data and sends it over the Internet instead of over traditional phone lines. Shelby Broadband utilizes VoIP technology differently from its competition, in that the calls are completed on our network, and not to some obscure datacenter on the other side of the US.
With a traditional landline phone, your number is tied to where you live. If you move or travel, you can't always take that number with you. Internet phone service is completely portable, so you can turn any phone into your home phone with just the VoIP adapter and a high-speed Internet connection.
Plus, ShelbyBroadband VoIP phone service has many features you can't get with a landline.
When you sign up for our service, you'll set up a Network Availability Number, which can be any landline or cell number - such as your work number or cell phone. Then during a power or Internet outage, all your calls will be forwarded to that number. After the power or Internet service is back up, your phone rings again as usual.